Privacy Policy

Last updated: 18.6.2026

This Privacy Policy explains how Whitsundays Deals ( “we”, “us” or “our”) collects, uses, holds and discloses your personal information when you visit or interact with our website at whitsundays.deals (the “Site”).

We are committed to protecting your privacy and to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using the Site, you agree to the collection and use of information as described in this policy.

About Whitsundays Deals

Whitsundays Deals is a curated directory of direct-booking deals offered by independent Whitsundays tourism and hospitality operators. We display promotional codes and link you to each operator’s own website to book.

We do not take bookings, process payments, or sell products or services ourselves. When you click through to an operator to make a booking, you are dealing directly with that operator, and their own privacy policy and terms apply.

Information we collect

We aim to collect only the information we need.

Information you give us. If you contact us — for example by using a contact or “report a problem” form, or by emailing us — we collect the information you choose to provide, such as your name, email address, and the content of your message.

Information collected automatically. When you visit the Site, some information may be collected automatically through cookies and similar technologies, including your IP address, browser type and version, device information, the pages you view, the date and time of your visit, and the website you arrived from. We may use this information in aggregated, de-identified form to understand how the Site is used.

We do not knowingly collect sensitive information (such as health, racial or political information) about you.

Cookies and analytics

Cookies are small text files stored on your device. We use cookies and similar technologies to make the Site work, remember your preferences, and measure traffic and performance.

We may use third-party analytics services [for example, Google Analytics] to understand how visitors use the Site. These services may set their own cookies and collect information governed by their own privacy policies. [Confirm which analytics, tracking or advertising tools you actually use and list them here.]

You can control or disable cookies through your browser settings. Disabling cookies may affect how the Site functions.

How we use your information

We use the information we collect to:

  • respond to your enquiries and “report a problem” messages;
  • operate, maintain and improve the Site and the deals we list;
  • monitor and analyse usage and trends;
  • keep the Site secure and prevent misuse; and
  • comply with our legal obligations.

Disclosure of your information

We do not sell your personal information.

We may disclose your personal information to:

  • service providers who help us operate the Site (such as website hosting, form and analytics providers), who are only permitted to use it to provide those services to us;
  • an operator listed on the Site, where your enquiry specifically concerns that operator’s deal and we need to pass it on to help resolve your issue; and
  • a third party where required or authorised by law.

Links to other websites

The Site contains links to operators’ own websites and booking pages. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit through a link on our Site.

Storage and security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Your rights

You have the right to:

  • request access to the personal information we hold about you;
  • ask us to correct information that is inaccurate, out of date or incomplete; and
  • ask us to delete information we hold about you, where we are able to do so.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request. If you are in a jurisdiction with additional rights (for example, the EU or UK under the GDPR), those rights may also apply to you.

Children’s privacy

The Site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Complaints

If you have a concern about how we have handled your personal information, please contact us first and we will try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date at the top shows when it was last revised. We encourage you to review this page periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

Email: hello@whitsundays.deals
Website: whitsundays.deals